DIY & Household Retail Russia 2019

DIY&Household Retail Russia 2019 ‒ is:

  • The largest event in the industry in Russia, bringing together more than 600 participants of DIY-retail on one site: heads of retail chains, manufacturers and distributors of furniture, goods for repairs, home and garden.
  • Elite dialogue about the redistribution of the market that is happening today, the emergence of new leaders.
  • A recognized platform with almost 20 years of history, where new forms of interaction between the top management of suppliers and networks are born today.
  • Club, where in the circle of like-minded people issues are openly discussed and decisions that will affect the development of your business are made.

Main topics of the business program

  • The best for the first! Opportunities and risks of business development within the DIY & Household market.
  • The future without a hypermarket. How do stores evolve? Are we looking for a new single super-format or does the future belongs to a wide variety of concepts?
  • New steps towards the omnichannel approach. How to perfect the omnichannel sales model?
  • Trial by customer experience. Principles of business management through the analysis of customer experience, ways of its interaction with business (customer experience, customer journey mapping).
  • Innovate or Die. Why do innovations matter? How does their implementing change the business?

Key events of the forum

  • Private dinner for heads and top managers of DIY & Household retail chains.
  • Annual official session of commercial negotiations between suppliers and retailers.
  • Evening reception. DIY & Household Awards 2019.